Privacy Policy

EnergyNet Privacy Policy
 
EnergyNet Limited, part of Clarion Events, is committed to protecting and respecting your privacy.
 
Any personal data we collect from you will be treated with the upmost care and security. We will only use your personal data for purposes that you would reasonably expect based on the nature of your involvement with our company.
 
In this Privacy Policy:
‘we’, ‘us’ or ‘our’ means the Clarion entity with which you are interacting. For example, the entity organising the event you are attending, or managing the website you are using. We will make it clear to you which entity this is;
‘the site’ means the Clarion website you are visiting or engaging with; and
‘you’ and ‘your’ means you, the person engaging with us, registering for our events or services or visiting our site.
 
This policy (together with our terms and conditions and any other documents referred to in it) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.
 
Your use of the www.energynet.co.uk website (Website) signifies your consent to us collecting and using your personal information in accordance with the terms set out in this policy.
 
For the purpose of the Data Protection Act 1998 (the Act), the data controller (i.e. the legal person who controls and is responsible for the keeping and using your personal information) is EnergyNet Limited with Company Number 3401419 and registered office at Fulham Green, Bedford House, 69-79 Fulham High Street, London, SW6 3JW
 
Information we may collect from you
 
We may collect and process the following information about you:
We typically collect your name, job title, company, phone number, email address, industry sector and other professional data fields which allow us to send you the most appropriate communications about products and services we offer. For customers of our events we are required to obtain billing details and credit card information in order to send you an invoice for our products or services. 
 
We may collect information about you visiting our website and how you use it. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views and similar information. This information may be collected by a third party website analytics service provider on our behalf and/or may be collected using cookies. 
 
Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our online event registration systems or payment systems; these entities will collect information directly from you on our behalf. We may engage third parties to operate event websites on our behalf; these entities will collect information directly from you about your visits to the website on our behalf.
 
Where we collect this information
 
We may ask you for these details when you register for one of our events, complete a form on one of our websites or enquire about our products or services via email or telephone call. We may also ask you for information when you enter a competition or promotion, complete an opinion poll or questionnaire, or report a problem with our website. If you contact us, we may keep a record of that correspondence.
 
How We Use the Information We Collect
 
• to provide you with services or information that you have requested from us such as attendance at one of our events
• to contact you with information about an event that you’re attending
• to keep in contact with you about other events or services of ours that we believe may interest you
• to provide customer service and support, deal with enquiries or notify you of changes in relation to your attendance at one of our events, use of our site or other services
• to carry out aggregated and anonymised research and analysis about general consumer engagement with our events, sites and services
 
Sharing Information
 
We will share your data with third parties only for the purposes of delivering to you services that you request from us. For example, when you register to attend an event that we host, we may need to share your information with third party sub-contractors, service providers or other Clarion Group entities, such as an onsite networking app.
We may share your data with third parties where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.
We will not share personal data with third parties for marketing or other non-essential purposes without prior consent, including other companies within the Clarion Group.
 
How We Protect Your Personal Data and How Long We Keep It For
 
Your personal data is stored in a secured CRM system and customer data is also stored in a registration database linked to our online registration platform. 
We use appropriate technological and operational security measures to protect your information against any unauthorised access to or unlawful use. We will retain your information for no longer than four years to keep you updated about events and services we offer, unless you tell us otherwise.
 
Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access, you acknowledge that we cannot always guarantee the security of information sent over the internet.
 
Cookie Policy
 
How Clarion Events uses cookies on its websites
We use cookies and similar tools across our websites to improve their performance and enhance your user experience. 
 
Cookies are small text files which we store on the device you use to access the site. Cookies allow us to monitor your use of the software and simplify your use of the site. For example, a temporary cookie is also used to keep track of your “session”. Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page.
 
If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.
 
Your rights to the information we hold about you
 
You have the right to see the personal data that we keep about you, by making a request in writing to the Data Protection Officer and payment of a £10 fee. You can also contact amy.offord@energynet.co.uk if you are concerned that any of the information we hold on you is incorrect.
Third party content, sites & contributors
 
 Some of our websites may contain content and links to other websites that are operated by third parties. We don’t control these third party websites (including whether or not they store cookies) and this Privacy Policy does not apply to them. Please consult the terms and conditions and Privacy Policy of the relevant third party website to find out how that site collects and uses your information and to establish whether and for what purpose they use cookies.
Changes to our privacy policy
 
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
 
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to amy.offord@energynet.co.uk
Thank you for taking the time to read this policy through.